MONITORING THE QUALITY OF EDUCATION AS A MANAGEMENT TOOL FOR CHANGES IN HIGHER EDUCATIONAL INSTITUTION

Olena Akilina; Oleksii Zhyltsov; Alla Mykhatska

doi:10.23856/3302

Olena Akilina Boris Grinchenko Kyiv University http://orcid.org/0000-0001-9968-4921
Oleksii Zhyltsov Boris Grinchenko Kyiv University http://orcid.org/0000-0002-7253-5990
Alla Mykhatska Boris Grinchenko Kyiv University http://orcid.org/0000-0002-8886-7877

Keywords: conception of quality, management tools, higher education, monitoring

Abstract

The purpose of this article is to elaborate means of intellectualizing management of changes in higher educational institutions, analysis of monitoring components as one of the tools for managing system of higher education, identifying problems of its organization and implementation. In the course of the research, we used the following methods: the method of expert assessments; document analysis; analysis of structural divisions work experience; sociological methods: observation, questioning. Every higher educational institution depending to their self-organization creates the internal monitoring model, that is, in any case, an integral system, which, in our opinion, should comprise the following components: purpose; task; requirements; object and subjects, monitoring criteria. Priority in this research is given to "consumer monitoring".

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