Keywords: conflict, knowledge, personality communicativeness, verbal conflict situations, educational activities, prevention of professional burnout


The problem of future specialist conflictological competence formation as the development factor of sanogenic potential in the educational environment of a higher education institution is relevant and requires immediate theoretical solution. The article reveals the content of basic concepts such as “conflictological competence”, “conflictological competences” of future specialists, offers approaches to the conflictological competence development as a factor of the sanogenic potential development in the educational environment of higher education institutions. In this study “conflictological competence” is understood as a necessary part of future specialists’ professional competence, which includes the art of individual work with personality, mastery of various “keys” of communication, special methods of organizing one’s psyche, means of emotional stress and anxiety reduction with the aim to ensure one’s own mental health potential. The formation of conflictological competence is based on the following main blocks: theoretical knowledge in the field of conflictology and psychology; mastery of technologies that prevent, manage, minimize destructive conflict forms; formation of sanogenic type of thinking, which includes reflexivity, creativity, and dynamism; possession of stress-resistance technologies in conflicts, absence of fear in conflicts; adherence to professional ethics in conflicts; a high level of personal culture, which ensures the level of future specialists’ psychological health.


1. Antonov H. V. (2005). Komponenty orhanizatsiino-pedahohichnoi diialnosti iz zapobihannia i podolannia konfliktiv u pedahohichnomu vyshchomu navchalnomu zakladi. [Spirituality of personality: methodology, theory and practice: collection of scientific papers]. Luhansk : SNU. [in Ukrainian]
2. Hryshyna N. V. (2008). Psykholohyia konflykta. [Psychology of conflict]. SPb. : Pyter. [in Russian]
3. Zinchyna O. B. (2007). Konfliktolohiia : navchalnyi posibnyk. [Conflictology: a guide]. Kharkiv : KhNAMH. [in Ukrainian]
4. Ishmuratov A. T. (1996). Konflikt i zghoda: osnovy kohnityvnoi teorii konfliktiv. [Conflict and consent. Fundamentals of cognitive conflict theory]. Kyiv : Naukova dumka. [in Ukrainian]
5. Maksudov R. R. (2009). Vosstanovytelnaia medyatsyia: ydeia y tekhnolohyia: Metod. rekomendatsyy. [Restorative mediation: idea and technology: Methodogical recommendations]. Moscow : Ynstytut prava y publychnoi polytyky. [in Russian]
6. Orlov Yu. M. (2006). Ozdoravlyvaiushchee (sanohennoe) mыshlenyia. [Healing (sanogenic) thinking Series: Behavior Management, Book 1]. Moscow : Slaidynh. [in Russia]
7. Romanova H. M. (2014). Teoriia i praktyka vprovadzhennia innovatsiinykh tekhnolohii navchannia u profesiinu pidhotovku kvalifikovanykh robitnykiv : monohrafiia. [Theory and practice of introducing innovative learning technologies in training of specialists: monograph]. Kyiv : Polihrafservis. [in Ukrainian]
8. Ratnykov V. P. (2001). Konflyktolohyia : uchebnyk dlia vuzov. [Conflictology: a textbook for universities]. Moscow : YuNYTY-DANA. [in Russian]
9. Slipushko O. M., Yaremenko V. V. (2006). Novyi tlumachnyi slovnyk ukrainskoi movy. [New explanatory dictionary of the Ukrainian language. In 3 volumes. Vol. 1]. Kyiv: «AKONIT». [in Ukrainian]
10. Trus N.V., Shubyna T.H. (1999). Slovar ynostrannыkh slov y vыrazhenyi. [Dictionary of foreign words and expressions]. Mynsk : Sovremennыi lyterator. [in Belorussian]

Abstract views: 11
PDF Downloads: 10
How to Cite
Polishchuk, G., Demchenko, A., & Blaise, H. (2021). CONFLICTOLOGICAL COMPETENCE OF FUTURE SPECIALIST AS THE DEVELOPMENT FACTOR OF SANOGENIC POTENTIAL. Scientific Journal of Polonia University, 39(2), 205-215.