DEVELOPING INTERCULTURAL COMMUNICATION COMPTENCE (ICC) THROUGH CASE STUDY ANALYSIS
Keywords:
intercultural conflict, ICC skills, Case method, Case study.
Abstract
The article researches the authentic conflict incidents of intercultural communication as a basis for designing specialized Case studies. The authors emphasize the significance of Case method as a new strategy for influencing students’ mindset, ensuring their preparedness to get out of difficult conflict situations of intercultural communication. A set of issues necessary for purposeful analysis is listed. The spectrum of spheres of intercultural interaction characterized by great potential of conflict arising and complexity for dialogue is determined. The explication of functions, components, characteristics of Cases on intercultural communication competence is given, confirmed with examples of small‑format Cases.
References
Cushner, K., Brislin, R. W. (2005). Intercultural Interactions. A Practical Guide. Cross – Cultural Research and Methodology Series, vol. 9. Beverly Hills : Sage Publications. [in English].
Flynn, A. E., Klein, J. D. (2001). The influence of discussion groups in a case-based learning environment. Educational Technology Research and Development, 49(3), 71–86. DOI: 10.1007/BF02504916. [in English].
Guo, S., Cockburn-Wootten, C., Munshi, D. ( 2014). Negotiating Diversity: Fostering Collaborative Interpretations of Case Studies. Business and Professional Communication Quarterly, No. 77, 169–181. [in English].
Herfst, S. L., Van Oudenhoven, Pieter, J., Timmerman, E. M. (2008). Intercultural Effectiveness Training in Three Western Immigrant Countries: a cross-cultural evaluation of critical incidents. International Journal of Intercultural Relations, No. 32, 67–80. [in English].
Hofstede, G. (2001). Culture’s Consequences (second edition): Comparing Values, Behaviors, Institutions and Organisations Across Nations. Thousand Oaks, Calif. ; London : Sage Publications. [in English].
Kambutu, J., Naganga, W. L. (2008). In these uncertain times: Educators build cultural awareness through planned international experiences. Teaching and Teacher Education, University of Wyoming, No. 24, 939–951. [in English].
Orunnnisola, A. A., Ramasubramanian, S. R., Chris, D. J. (2003). Case study effectiveness in a team-teaching and general education environment. The Journal of General Education, Vol. 52, No. 3, 176–199. [in English].
Trompenaars, F., Hampden-Turner, Ch. (2007). Riding the Waves of Culture: Understanding Cultural Diversity in Business. New York: Mc Graw-Hill Trade. [in English].
Wolter, B. H. K., Lundeberg, M. A., Kang, H., Herreid, C. F. (2011). Students’ perceptions of using personal response systems (“clickers”) with cases in science. Journal of college science teaching, vol. 40 (4),14–19. [in English].
Yadav, A., Lundeberg, M., DeSchryver, M., Dirkin, K., Schiller, N. A., Maier, K., Herreid, C. (2007). Freeman Journal of College Science Teaching, vol. 37, no.1, 34-38. [in English].
Flynn, A. E., Klein, J. D. (2001). The influence of discussion groups in a case-based learning environment. Educational Technology Research and Development, 49(3), 71–86. DOI: 10.1007/BF02504916. [in English].
Guo, S., Cockburn-Wootten, C., Munshi, D. ( 2014). Negotiating Diversity: Fostering Collaborative Interpretations of Case Studies. Business and Professional Communication Quarterly, No. 77, 169–181. [in English].
Herfst, S. L., Van Oudenhoven, Pieter, J., Timmerman, E. M. (2008). Intercultural Effectiveness Training in Three Western Immigrant Countries: a cross-cultural evaluation of critical incidents. International Journal of Intercultural Relations, No. 32, 67–80. [in English].
Hofstede, G. (2001). Culture’s Consequences (second edition): Comparing Values, Behaviors, Institutions and Organisations Across Nations. Thousand Oaks, Calif. ; London : Sage Publications. [in English].
Kambutu, J., Naganga, W. L. (2008). In these uncertain times: Educators build cultural awareness through planned international experiences. Teaching and Teacher Education, University of Wyoming, No. 24, 939–951. [in English].
Orunnnisola, A. A., Ramasubramanian, S. R., Chris, D. J. (2003). Case study effectiveness in a team-teaching and general education environment. The Journal of General Education, Vol. 52, No. 3, 176–199. [in English].
Trompenaars, F., Hampden-Turner, Ch. (2007). Riding the Waves of Culture: Understanding Cultural Diversity in Business. New York: Mc Graw-Hill Trade. [in English].
Wolter, B. H. K., Lundeberg, M. A., Kang, H., Herreid, C. F. (2011). Students’ perceptions of using personal response systems (“clickers”) with cases in science. Journal of college science teaching, vol. 40 (4),14–19. [in English].
Yadav, A., Lundeberg, M., DeSchryver, M., Dirkin, K., Schiller, N. A., Maier, K., Herreid, C. (2007). Freeman Journal of College Science Teaching, vol. 37, no.1, 34-38. [in English].
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Published
2019-04-03
How to Cite
Vyshnevska, K., & Skydan, S. (2019). DEVELOPING INTERCULTURAL COMMUNICATION COMPTENCE (ICC) THROUGH CASE STUDY ANALYSIS. Scientific Journal of Polonia University, 33(2), 136-144. https://doi.org/10.23856/3315
Section
Humanities
