HUMAN FACTORS: THE PROBLEM OF MAN-MACHINE INTERACTION UNDER THE DIGITALIZATION CONDITIONS
Keywords:
human factors, digital ecosystem, viability, resources, hardiness, eco-ergonomics, safety
Abstract
The main attribute of a modern labour paradigm is a new type of man-machine interaction – the digital ecosystem. However, despite the improvement of man-machine interaction, the human factor remains the most difficult issue in ensuring the safety of such systems. Moreover, the digitalization process complicated the problem of the human factors because it led to a decline of the human’s subjective responsibility for the actions performed because of a significant increase in the share of artificial intelligence in decision-making. As a result, the number of accidents in recent years has decreased but insignificantly. In most cases, the research methods of the human factor are focused on environmental and technical problems of the system functioning, leaving a human unattended. In this regard, the research aims at the peculiarities of human activity in the digital ecosystem. The research was carried out in two directions. The first one is the study of human needs in the digital ecosystem, due to which it was established that a person needs digital safety. This need determined the emergence of a new phenomenon – the safety culture in the digital space. The second direction is the study of the person’s resources. The study of this issue showed that the “cycle” of resources and, in particular, its balanced affects the manifestation of the “human factors” phenomenon.
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3. Dempsey, P.G., Wogalter, M.S, & Hancock, P.A. (2006). Defining ergonomics/human factors. Retrieved from https://peterhancock.ucf.edu/wp-content/uploads/sites/12/2014/06/Defining-Ergonomics-Human-Factors-Dempsey-Wogalter-Hancock2006.pdf
4. Garbie, I.H. (2014). An experimental investigation on ergonomically designed assembly workstation. International Journal of Industrial and Systems Engineering (IJISE), 16(3), 296-321.
5. Hancock, P.A., & Drury, C. G. (2011). Does human factors/ergonomics contribute to the quality of life? Theoretical Issues in Ergonomics Science, 12(5), 416-426.
6. Hobfoll, S., Stevensa, N.R., & Zalta, A. K. (2015). Expanding the Science of Resilience: Conserving Resources in the Aid of Adaptation. Psychological Inquiry, 26, 174-180.
7. Hobfoll, S. (2011). Conservation of resources theory: Its implication for stress, health, and resilience. Oxford library of psychology. The Oxford handbook of stress, health, and coping. S. Folkman (Ed.). Oxford University Press.
8. Hobfoll, S., & Freedy, J. (1993). Conservation of resources: A general stress theory applied to burnout. Professional burnout: Recent developments in theory and research. W. B. Schaufeli, C. Maslach, & T. Marek (Eds.). Taylor & Francis.
9. Holmgreen, L., Tirone, V., Gerhart, J., & Hobfoll, S. (2017). Conservation of resources theory. The handbook of stress and health: A guide to research and practice, 2(7), 443-457.
10. Johnsen, S. O. (2018). Risks, Safety and Security in the Ecosystem of Smart Cities. Risk Assessment. V. Svalova (Ed.). InTech publishing.
11. Johnson, Ch.W. (2006). What are emergent properties and how do they affect the engineering of complex systems? Reliability Engineering & System Safety, 91(12), 1475-1481.
12. Kalantari, S. (2020). Emergence phenomena in self-organizing systems: a systematic literature review of concepts, researches, and future prospects. Journal of Organizational Computing and Electronic Commerce, 3, 224-265.
13. Korosov, А. (2012). Princip emerdzhentnosti v ekologii [An emergent principle in ecology]. Principy ekologii – Principles of the Ecology, 3, 48-66 [in Russian].
14. Laktionova, А. I. (2017). Strukturno-urovnevyj analiz fenomena zhiznesposobnosti cheloveka [Structural-level analysis of resilience phenomenon]. Institut psihologii Rossijskoj akademii nauk. Organizacionnaya psihologiya i psihologiya truda – Scientific e-JOURNAL “Institute of psychology Russian Academy of Sciences. Organizational Psychology and Labor Psychology”, 2(4). 106-133 [in Russian].
15. Maddi, S. R., & Khoshaba, D. M. (1994). Hardiness and Mental Health. Journal of Personality Assessment, 63(2), 265-274.
16. Mahnach, A. V. (2017). Zhiznesposobnost cheloveka kak predmet izucheniya v psihologicheskoj nauke [Human resilience as a research object in psycology]. Psihologicheskij zhurnal – Psycologycal journal, 38(4), 5-16 [in Russian].
17. Minchev, Z. (2017). Security challenges to digital ecosystems dynamic transformation. The 9th International Conference on Business Information Security, Belgrade.
18. Myhal, H.V., & Protasenko, O.F. (2019). Inzheneriia liudskoho chynnyka v suchasnii osviti [Human Factor Engineering in Modern Education]. Vcheni zapysky TNU imeni V.I. Vernadskoho. Seriia: Tekhnichni nauky – Scientific notes of Taurida National V.I. Vernadsky University. Series: Technical Sciences, 6, 30(69), 1-6 [in Ukrainian].
19. Myhal, H.V., & Myhal, V.P. (2018). Interdisciplinary approach to informational teaching environment formation. Pratsi Odeskoho politekhnichnoho universytetu – Proceedings of Odessa Polytechnic University, 1(54), 92-98.
20. Myhal, H.V., & Protasenko, O.F. (2020). Rol liudskoho chynnyka v upravlinni vyrobnychoiu bezpekoiu [The role of human factor in manufacturing safety management]. Visnyk Natsionalnoho tekhnichnoho universytetu «KhPI». Seriia: Novi rishennia u suchasnykh tekhnolohiiakh – Bulletin of the National Technical University "KhPI". Series: New solutions in modern technology, 1(3). 60-65 [in Ukrainian].
21. Myhal, V.P, & Myhal, G.V. (2019). Problems of Digitized Information Flow Analysis: Cognitive Aspects. Information & Security: An International Journal, 43(2), 134-144.
22. Myhal V.P., Myhal, G.V. & Illiashenko, O. (2021). Intelligent Decision Support – Cognitive Aspects. Digital Transformation, Cyber Security and Resilience of Modern Societies. Studies in Big Data. T. Tagarev, K. T. Atanassov, V. Kharchenko, & J. Kacprzyk (Eds.). Springer.
23. Nayyeria, M., & Aubia, S. (2011). Prediction well-being on basic components of hardiness. Procedia – Social and Behavioral Sciences, 30, 1571-1575.
24. Owen, Ch.L. (1998). Design research: building the knowledge base. Design Studies, 19(1), 9-20.
25. Owen, Ch.L. (2007). Design Thinking: Notes on its Nature and Use. Design Research Quarterly, 2(1), 16-27.
26. Petrillo, A., & Zomparelli, F. (2018). The Importance of Human Error and Reliability Management in Critical Conditions and Infrastructures. Human Factors and Reliability Engineering for Safety and Security in Critical Infrastructures. F. De Felice, & A. Petrillo (Eds.). Switzerland: Springer Int. Publishing AG.
27. Protasenko O.F., & Myhal H. V. (2020). Human Resources Are a Factor in Applying of Man-Machine Systems Safety. Komunalne hospodarstvo mist – Municipal economy of cities, 6(159), 139-146.
28. Protasenko, O.F., & Myhal, H.V. (2018). Novi poniattia suchasnoi erhonomiky [New concepts of modern ergonomics]. Otkrytye informacionnye i kompyuternye tehnologii – Open information and computer integrated technologies, 79, 162-171 [in Ukrainian].
29. Protasenko, O.F., Myhal, H.V. (2021). The viability as an emergent property of self-organizing systems. Komunalne hospodarstvo mist – Municipal economy of cities, 1(161), 307-314.
30. Protasenko, O.F. (2018). Doslidzhennia y analiz pokaznykiv ekolohichnosti robochoho seredovyshcha [Research and Analysis of Indicators Eco-friendliness of Working Environment]. Komunalne hospodarstvo mist – Municipal economy of cities, 7(146), 127-132 [in Ukrainian].
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32. Raziq, A., & Maulabakhsh, R. (2015). Impact of Working Environment on Job Satisfaction. Procedia Economics and Finance 23, 717-725.
33. Teperi, A.M., Puro, V., Tiikkaja, M., & Kannisto, H. (2018). Developing and implementing a human factors (HF) tool to improve safety management in the nuclear industry. Research report of HUMTOOL-research project. Helsinki: Finnish Institute of Occupational Health.
34. Vodopyanova, N.E. (2009). Psihodiagnostika stressa [Psychodiagnostics of stress]. St. Petersburg: Peter Press [in Russian].
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Published
2022-01-17
How to Cite
Protasenko, O., & Mygal, G. (2022). HUMAN FACTORS: THE PROBLEM OF MAN-MACHINE INTERACTION UNDER THE DIGITALIZATION CONDITIONS. Scientific Journal of Polonia University, 48(5), 198-210. https://doi.org/10.23856/4825
Section
TECHNOLOGY, CREATIVITY, IMPLEMENTATION
