MANAGEMENT OF LANGUAGE OF COMMUNICATION IN THE FIRM
Abstract
Communication is a social process of significant importance for the functioning of both the individual units, and the whole organiza- tion. Good communication within the company increases the expo- sure of workers and reduces their resistance to change. Employees who know what is going on in the company, know its plan s and in- tentions, they feel valued and taken seriously, because their ap- proach to the task is positive. Communication is understood as the transmission of messages between the sender and the recipient. The full process of communication should take place in two directions.References
Blanchard K. (2007). Przywództwo wyzszego stopnia, rozdz. 8. Warszawa: PWN.
Drenth, P.J.D., Thierry H., De Wolff, C.J., (1998), Handbook of Work and Organizational Psychology(2nd Edition), East Sussex, Psy- chology Press Ltd.
Folkman, S., Lazarus, R. S., Gruen, R. J., & DeLongis, A. (1986). Ap- praisal, Health Status and Psychological Symptoms. Journal of Personality and Social Psychology, 50(3), 571-79.
Johnson, J. D. Organizational Communication Structure. Norwood, NJ:
Ablex Publishing, 1993.
Rosenberg M. (2003). Porozumienie bez przemocy. O języku serca.
Warszawa: Jacek Santorski & CO.
Spaho, K. Organizational communication as an important factor of company success: Case study of Bosnia and Herzegovina, Business Intelligence Journal, July, 2011.
Weihrich, H., Koontz, H., (1998), Menedžment, Mate, Zagreb
Werner D. Managing Company-Wide Communicaton. London: Chap- man & Hall, 1995.
http://www.referenceforbusiness.com/encyclopedia/Clo-Con/Com- munication-in-Organizations.html#ixzz3Imdw4xyx
http://www.referenceforbusiness.com/encyclopedia/Clo-Con/Com-
munication-in-Organizations.html#ixzz3ImYL9Uz5 http://www.referenceforbusiness.com/encyclopedia/Clo-Con/Com-
munication-in-Organizations.html#ixzz3ImcmZEfK
http://www.referenceforbusiness.com/encyclopedia/Clo-Con/Com- munication-in-Organizations.html#ixzz3ImdLIxFQ
Abstract views: 229 PDF Downloads: 180
